Zoom – Is it Safe?

Zoom Cyber Security

Zoom provides a video conferencing service that many people have been forced to become familiar with over the past few weeks. Zoom’s user base ballooned overnight, as almost every person around the globe has suddenly started working, studying and socialising from home.

Zoom was founded in 2011 and has become a very popular and powerful platform. It was initially developed primarily for large enterprise customers. Today, the platform hosts a huge number of members ranging from schools, businesses large and small and teens socialising with their friends. It is also used by government agencies, including U.S. Navy, the US State Department and recently by the UK government.

It’s successful design has been proven in recent times by handling an increase of 2.22 MILLION users in just the month of February. Its monthly users has gone from 10 million per month this time last year, to a massive 200 million in March 2020. Zoom has proved they have what it takes to support and manage a huge user base.

Unfortunately, this success has attracted some negative attention, with recent reports of data sharing with Facebook and security issues that allowed hackers to gain access to webcam meetings, harassing and leaving inappropriate messages. This has left many feeling uneasy!

Here at 45 Productions, we have investigated and researched these concerns and would like to share our findings with you.

Update 10/04/2020:
Zoom have released new updates yesterday and today to address these issues further. In-meeting security options are now easier to manage with a new “Security” button, gathering all security options in the one spot.

There is also a revised “Privacy and Security” page that include resources to learn more.

What have Zoom done to address these concerns?

Firstly, I think it’s fair to say that Zoom have taken these security issues quite seriously and have been working around the clock to ensure high levels of privacy and security are met.

In an article by Forbes dated 2 April 2020, it says “So under fire was Zoom that CEO Eric Yuan wrote a blog post on Wednesday outlining how it was responding. It’s now ceased sending data to Facebook, rolled out fixes for the security weaknesses in its Mac and Windows products and stopped working on new products in favour of focusing on protecting users. It even ended a feature that tracked when users clicked away from a Zoom window. Expect to see Zoom become that much more secure thanks to a community of users who’re poking at its weaknesses”.

So what can you do ensure your meetings & webinars are secure?

Here is a list of musts that all Zoom hosts and attendees should practise:

  • First and most importantly, never host a meeting without a password!! Always set a password for every meeting and webinar.
  • Do not share your meeting link with anybody you wouldn’t want to join your meeting.
  • Avoid using your “Personal Meeting ID” to host events. Create a new meeting for every meeting with a unique Meeting ID.
  • Lock the meeting once the meeting has begun. If everyone is inside, lock the meeting so nobody else can join. This will stop anybody, even those with a link and the password – so make sure everyone is in before you lock that door!
  • Only allow signed-in users to join. This is a more secure way but adds an extra step to joining a meeting. If someone tries to join your meeting or webinar, they will need to be logged into Zoom with the email that they were invited with. All users must also be invited and can’t join from a public link.
  • Last, but not least, ensure all runs smoothly by using a production company or integrator such as 45 Productions. We can professionally host your meetings or webinars in a secure and safe environment.

Why use 45 Productions?

45 Productions can manage the entire process, from the initial registration form and pre-event emails to your audience, right through to the post-event analytics and statistics.

This leaves everyone feeling relaxed and at ease knowing that the technical side will be taken care of, so that you can focus on the content and other important aspects of the meeting or webinar.

We deliver a high quality, professional and secure production for your firm, which is important for your brand image, but often compromised with many DIY approaches.

45 Productions have been using Zoom and other similar platforms for many years. We have significant experience in hosting small to large and very complex Live Streams, Webinars & Meetings. Our experience and proven success allow you to know that you can rely on us to deliver quality and secure meetings on your behalf.

Call us at 45 Productions to ask any questions you may have and to find out which package is right for you on (02) 8378 5888 or email info@45productions.com.au.

Read more about our hosted Meetings & Webinars on Zoom or other platforms here: Webinars, Meetings & Live Streams